These terms & conditions are in place to protect both designer and client along the way and to ensure everything is black and white from the outset. By agreeing to place any work with Laura Hodgkinson Creative, you are agreeing to the following terms & conditions.
1. Invoicing and payment – A deposit may be required to reserve your slot before design work can begin. The remaining balance will be invoiced once the project is signed off by the client. Once the remaining balance has cleared, I’ll supply the final designs or final products and send artwork to the printers (if applicable). The stage at which the invoice(s) is raised is dependant on the nature and timescale of the project – this will be discussed and/or made clear before work commences. Invoices must be paid within 7 days of the invoice date unless stated otherwise.
2. Late payment – Luckily I can rely on my clients and I have never had to request late payment fees. However, in exceptional cases, I have the right to charge a monthly late payment fee of 5% of the original invoice total plus an admin recovery fee of £40 against any outstanding invoice. Late payment fees can be avoided if the client has genuine reason for the late payment and are able to agree to a new invoice due date. If the new due date is still not met, then the late payment fees apply and may be back-dated to the original invoice date.
3. Rates and quoting – If charging hourly for work, this will be agreed in advance in writing for a pre-agreed set hourly fee. Alternatively, for set-fee projects a deposit may be required upfront before any billable work may commence. The final work will be supplied following payment of the final billable amount. If a project is taking longer than anticipated to complete due to delays out of the designers control, the designer reserves the right to invoice for part-payment of a proportion the work completed thus far, or payment of the billable hours spent on the project thus far, up to the point of delay. The remainder of the project, following the delay, will be invoiced separately. The total bill for the project, when all invoices are added up, will be the same as if it were billed in one invoice.
4. Work agreement – If the client wishes to cancel a project that has already begun then the client will be invoiced for the billable work completed up to the time of cancellation. Equally, if the client wishes to terminate a project that has already been completed by the designer, then the full remaining balance will still be owed. The designer cannot cancel a project that has already begun, unless under exceptional circumstances, in which case the termination will be agreed with the client in writing and the client will be invoiced for the billable work completed up to the time of cancellation only. Any deposits paid are non-refundable once design work has begun.
5. Billable work – The designer reserves the right, within reason, to bill for any significant extra time spent on a project outside of the pre-agreed arrangements set out before work commenced. This will be communicated to the client before going ahead and may be charged at a £30 per hour flat rate. Billable extra work also includes any significant time spent dealing with suppliers on the clients behalf (a reasonable amount of time is usually allowed for this in the original quote, if applicable) and any extra fees that were not included or foreseen at the quoting stage including but not limited to image purchases, font purchases, print purchases or other elements necessary to provide the service agreed. This will all be communicated with the client before going ahead.
6. Website & social media – The designer may promote the design process and finished project online at http://www.laurahodgkinson.com, on any online portfolios, and through their own social media channels including, but not limited to, Facebook, Instagram, Pinterest and LinkedIn. Contact the designer in writing if you do not wish any stage of your project to be promoted online or on social media. Any associated social media posts may be shared by the client on their own social media profiles without asking the designers permission, so long as the designer is credited.
7. Copyright – The designer owns the design copyright until all elements of the project have been paid for and cleared in full. Once all remaining balance(s) are settled, you/your business will own the design copyright.